FAQ

FAQ


So many terms, So little time!


Inclusive shipping - you don’t have to pay for shipping cost, we pay only for selected items.



In-hand, Available immediately – ready-stocked ; you pay, we ship to you immediately (T&C apply)


Sold Out - out of stock ; zero stock ; nada ; zilch!


Possible to restock – possible to restock provided we still have the same fabric to remake it.


What if I just want to enquire about a product?

Simply fill-in the “Contact Form”


How do I contact you directly? The contact form is not working!

Simply email me at shoneyz@gmail.com



What are the “Terms and Conditions” of your shop?

1.All items are guaranteed brand new, 100% authentic and exclusively handmade.

2.All items are available in hand unless otherwise stated.

3.First come, First Serve basis.

4.Only serious buyers will be entertained.

5.In the event that there are a few customers who are interested in the same item, the said items will be sold to the customer with fastest payment.

6.Reservation is allowed up to 2 days only. If there was no confirmation made, reserved item will be released to other buyers.

7.Reservation of > 2 days requires deposit. Inquire within.

8.Selling price is final and is NOT inclusive of local shipping cost (unless otherwise stated).

9.We use Secure Express or Pos Ekspres or Pos Laju for delivery within Malaysia.

10.We provide shipping for overseas buyer.

11.We will not be liable for any damages or lost incurred during deliveries.

12.We do NOT accept installments.

13.All information provided to us will be deemed personal and will be kept confidential.

14.All sales are final and goods sold are NOT returnable, refundable nor exchangeble.
15.We reserve the right to make any appropriate changes on our site, policies and the terms & conditions at any point of time, as we deem necessary.



Steps of making purchases:

1.Fill in “Order/Reservation Form”.

2.If you select “CIMB”, I will send you my CIMB Bank account details. So that you can pay direct to my account.

3.If you chose PAYPAL payment option, I will need to send you a payment link to your email.

4.In the email, an invoice and payment link will be provided.

5.To make your payment, simply click on the payment link that are included in the email.

6.If the payment is approved, notification will be send to me and your item will be on their way in no time!


Payment Terms and Conditions:

1.I permit only 2 days reservation after the invoice is sent. If no payment is received within that time frame, the item will be release to other buyer.

2.If chosen payment using Paypal, good will only be shipped after Paypal authentication. It would normally take 3 - 5 working days.


I do not accept custom made at the moment.
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